Privacy Policy

Last updated: April 19, 2026

This privacy notice for Biohack Cryo & Wellness (“we,” “us,” or “our”) explains how we collect, use, store, and share your information when you use our services, including when you visit https://www.biohackcryowellness.com, book appointments, contact us, or interact with us online or in person.

If you have questions, contact us at:
Biohack Cryo & Wellness
 5305 Topanga Canyon Blvd
Woodland Hills, CA 91364
Email: biohackcryowellness@gmail.com
Phone: (818) 307-0932

1. Information We Collect

Information you provide

We collect personal information when you:

  • Book an appointment

  • Fill out a form

  • Contact us

  • Sign up for SMS or email

This may include:

  • Name

  • Email

  • Phone number (including mobile for SMS)

  • Payment details

  • Appointment details

Automatically collected

We may collect:

  • IP address

  • Device and browser info

  • Website activity

2. How We Use Your Information

We use your data to:

  • Process bookings and payments

  • Send confirmations and reminders

  • Provide customer support

  • Send updates or promotions (if you opt in)

  • Improve our services

  • Prevent fraud

3. Sharing Your Information

We may share your information with service providers that help us run our business, including:

  • Payment processors

  • Booking systems

  • SMS and email providers

  • Analytics tools

Important:
 We do NOT sell or share your phone number or SMS consent for third-party marketing.

4. Cookies

We use cookies to improve your experience. You can disable cookies in your browser settings.

5. Data Retention

We keep your data only as long as necessary for business and legal purposes.

6. Data Security

We use reasonable security measures, but no system is 100% secure.

7. Children

We do not knowingly collect data from individuals under 18.

8. Your Rights

You may request to:

  • Access your data

  • Correct your data

  • Delete your data

Contact: biohackcryowellness@gmail.com

9. California Privacy Rights

California residents may request access, deletion, or correction of their personal data.

We do not sell personal data.

Contact: biohackcryowellness@gmail.com

10. SMS Communications

Types of messages

If you opt in, you may receive:

Service messages:

  • Appointment confirmations

  • Reminders

  • Updates

Marketing messages (optional):

  • Promotions

  • Special offers

  • Updates

Opt-in

You may opt in by:

  • Booking online

  • Filling out forms

  • Providing consent

Opt-out

Reply STOP to any message or contact us:

Email: biohackcryowellness@gmail.com
Phone: (818) 307-0932

Help

Reply HELP or contact:

Email: biohackcryowellness@gmail.com
Phone: (818) 307-0932

Message frequency & rates

  • Message frequency varies

  • Message/data rates may apply

SMS Data Protection

We do NOT sell or share SMS opt-in data.

11. Email Communications

You may receive:

  • Booking confirmations

  • Updates

  • Promotions (if subscribed)

You can unsubscribe anytime.

12. Third-Party Links

We are not responsible for third-party websites.

13. Updates

We may update this policy at any time.

14. Contact

Biohack Cryo & Wellness
 5305 Topanga Canyon Blvd
Woodland Hills, CA 91364
Email: biohackcryowellness@gmail.com
Phone: (818) 307-0932

15. Data Requests

To access, update, or delete your data:

Email: biohackcryowellness@gmail.com
Phone: (818) 307-0932